Visitor FAQ

When & Where

How can I get to the event / where is the best spot for parking?

ExCeL has three onsite DLR (Docklands Light Railway) stations, is 5 minutes from London City Airport and has parking for 3,070 cars. To find out more, visit our Travel Information page.

For more parking information visit ExCeL's website here.

Does the venue have disabled access?

ExCeL London is able to provide wheelchairs to visitors free of charge - these can be hired from both ends of the venue.

Does the venue have disabled access?

ExCeL London is able to provide wheelchairs to visitors free of charge - these can be hired from both ends of the venue. Find out more on ExCeL's website here.

Registration FAQs

Is this event free to attend?

Yes, Brand Licensing Europe is free to attend.

Can I register when I arrive?

Yes, however we would recommend you do this in advance. If you’re not on our systems and don’t have a badge or e-invite, you may have to queue and your entry to the show will be delayed.

Can I register my colleagues?

You can easily register your colleagues online using the registration portal that you used to register yourself or share the link with them to register directly.

Can I bring children to the event?

The Exhibition is a trade event, and the nature of the exhibits & our attendee’s reflect this. As such attendance by anyone under the age of 16 is strictly prohibited at all times; this includes build up, the open days and breakdown of the exhibition. No alternative facilities will be provided.

Onsite information

Will I be able to sit down for a coffee / meal?

There are plenty of food & beverage options all around ExCeL London, ranging from freshly baked pastries to a steak at The Bridge restaurant. Find out more on ExCeL's website here.

There's also a number of bars, restaurants and eateries in the local area. Take a look at our After Hours guide here.

Is there free WiFi at the venue?

There is free WiFi throughout the venue and access details will be provided in the Event Guide distributed at the show.

Is there a cloakroom at the venue?

Cloakrooms are situated inside the show hall and can be accessed 30 mins before the show opens and after it closes. You will be subject to a charge of £1 per item. We would strongly advise that you only bring the essentials as queues can be long and can cause delays.

How does the matchmaking service work?

Once registered you will be sent login details and you can manage your meeting requests through there. Visitors and Exhibitors can both register for this service, allowing you to connect with both.

Are there networking events after the show closes?

We will communicate all network opportunities closer to the show - look out for our emails to find out all the details!