FREQUENTLY ASKED QUESTIONS

Important Update - Brand Licensing Europe 2022

 

In light of the recent announcement that Her Majesty the Queen's funeral will be held on Monday 19 September which is now an official Bank Holiday in the UK, the Brand Licensing Europe show dates and times have been adjusted to:

• Tuesday 20th September: 12:00pm - 6:00pm (additional hour at the end of the day)
• Wednesday 21st September: 8:00am - 6:00pm (additional hour at the start and end of the day)
• Thursday 22nd September: 9:00am - 4:00pm (no change)

 

We sincerely apologies for any inconvenience caused and meetings needing to be rescheduled. The venue will remain open as usual on Tuesday morning for those with pre-booked travel – there are plenty of seating areas and cafes for those wishing to work or take meetings before the show opens at 12pm.

 

WHY HAVE THE SHOW HOURS CHANGED?

We have done everything possible to reduce disruption to our visitors, exhibitors and contractors, whilst also taking into account that many people in the UK do not wish to work on Monday 19 September in order to pay their respects to Her Majesty and be with their families on such a momentous occasion. Monday is the busiest day for the set-up of the event, and we therefore need a few additional hours on Tuesday morning to enable exhibitors enough time to complete set-up of their stands and to welcome you to the event.  

 

I'M AN EXHIBITOR OR CONTRACTOR - WHAT IS THE IMPACT ON BUILD TIMES AND DATES?

We cannot have access to ExCeL on Friday 16 September as another event is in tenancy, therefore we are making some changes to the build schedule, exhibitor access times and the show opening hours on Tuesday and Wednesday. These changes are as follows:

Build times for space only contractors

• Saturday 17 September – 10am-midnight
  • 11pm close for vehicle movement / behind closed doors until midnight with no vehicle movement
• Sunday 18 September – 7am – midnight
  • 11pm close for vehicle movement / behind closed doors until midnight with no vehiclemovement
• Monday 19 September
  • 7am-10.30am
  • No construction between 10.30am and 12.30pm (funeral)
  • 12.30pm – 10pm
• Tuesday 20 September – 6am – 11.30am (this is ONLY for the dressing of stands and placement of products. Construction work is prohibited)

All construction work must be completed by Monday at 10pm as carpet will be placed at the end of the day. PPE (appropriate footwear and high vis jackets) must be worn Saturday 17, Sunday 18 and Monday 19. High vis jackets will be supplied to you on arrival. Steel toe-capped boots can be purchased at ExCeL if you forget to bring them.

Access for shell scheme, turnkey and art & design exhibitors

• Saturday 17 September and Sunday 18 September – no access into the exhibition halls as per previous rules
• Monday 19 September – OPTIONAL access between 6pm and 10pm
• Tuesday 20 September – 6am-11.30am

Please note that we cannot offer access on Sunday 18 September as we can’t guarantee completed construction of your shell scheme or turnkey stands and there is a significant amount of building work involving the movement of machinery through the aisles and overhead rigging.

 

WHAT IS THE IMPACT GOING TO BE ON THE SCHEDULE AND SEMINAR TIMINGS?

We have tried to cause the least amount of disruption to the schedule as possible - for the full updated times and dates, please visit the official agenda.
 

Sessions rescheduled include:

• Orientation Session: 12-12:20pm (License Global Theatre)
• Show Tour: 12:20-12:40pm (departing from the License Global Theatre; various locations)
• Speed Networking for Licensing U delegates: 2:45-3:15pm (Wellness Lounge)
• French Community Drinks: 5:30-6pm (BLE Bar)
  
• BLE Opening Night Drinks: 6-8pm (BLE Bar and Motul Cafe)
• Brand Designs seminar: now taking place on Wednesday 21st September at 11:45am (License Global Theatre)

 

I HAVE MEETINGS SCHEDULED ON TUESDAY MORNING - WHAT ARE MY OPTIONS?

We have adjusted the show hours on Tuesday 20th to remain open until 6pm, and extended hours on Wednesday 21st September from 8am-6pm (additional hour at the start and end of the show) to allow for meetings to be rescheduled; we strongly advise using these times to rebook any meetings.

Alternatively, the venue will remain open as usual on Tuesday morning for those with pre-booked travel – there are plenty of seating areas and cafes for those wishing to work or take meetings before the show opens at 12pm.

If you’ve booked your meetings through the Online Meetings Platform, they can help you to reschedule these in the platform – please contact [email protected] for any questions. Alternatively, please contact the exhibitors directly.

 

I HAVE BOOKED MY TRAVEL TO ARRIVE ON TUESDAY MORNING EARLY - SHOULD I ADJUST MY TRAVEL?

The ExCeL main boulevard will be open on Tuesday 20 September from 8am onwards and includes 20+ catering outlets, free Wifi and plenty of seating. Alternatively, the show doors will open at midday on Tuesday 20th September if you wish to reschedule your travel. We apologize for any inconvenience caused.

Where & When?

 

WHAT ARE THE NEW DATES FOR BRAND LICENSING EUROPE 2022?

Live event:

• Tuesday 20th September: 12:00pm - 6:00pm (additional hour at the end of the day)
• Wednesday 21st September: 8:00am - 6:00pm (additional hour at the start and end of the day)
• Thursday 22nd September: 9:00am - 4:00pm (no change)
  

 

Online event:

• Monday 26th - Wednesday 28th September 2022

 

Registration for both formats are handled through the online registration form - click here to get your free ticket. All in-person attendees will automatically be given access to the online event. 

 

HOW WILL THE IN-PERSON AND ONLINE EVENTS WORK?

Find out more about how the events will work here.

 

HOW DO I GET THE LATEST NEWS ABOUT BRAND LICENSING EUROPE?

Register for the event to receive all the latest updates, or subscribe to our official publication, License Global, to read the most recent BLE updates - click here to see the latest releases.

 

HOW CAN I GET TO THE EVENT / WHERE IS THE BEST SPOT FOR PARKING?

Get from central London to ExCeL London with the new Elizabeth Line. With 12 trains per hour connecting the ExCeL to major stations including Farringdon (for Thameslink), Paddington (for Oxford, Reading and the South West), Liverpool Street (for Stansted and the East) and Heathrow, it's easier for you to get to BLE this September. To find out more and explore other methods of travel, visit our Travel Information page.

For parking information visit ExCeL's website here.

 

NEED A VISA LETTER TO TRAVEL?

You can apply for a Visa Invitation Letter by clicking here, you will need your registration key from your registration
confirmation email to complete the form.

Event Registration

 

IS THIS EVENT FREE TO ATTEND?

Yes, Brand Licensing Europe is free to attend. Register today.

 

CAN I REGISTER WHEN I ARRIVE?

We are asking all attendees and exhibitors to register and print their badge before coming to BLE. We strongly recommend that you register ahead of time, as you will be asked to register on your mobile phone at the venue which could delay access.  You can register for free here.

 

DO I NEED TO PRINT MY BADGE AT HOME?

All attendees and exhibitors will need to print their badge BEFORE coming to the event to help minimize queues and speed up access to the event. You will receive your badge one week before the show starts to be printed at home. 

 

I HAVEN'T RECEIVED MY 'PRINT AT HOME' BADGE, PLEASE CAN YOU RESEND?

Badges will be sent one week before the event - please check your junk or spam. If you still haven't received them, please contact BLE Customer Service at [email protected]

 

CAN I REGISTER MY COLLEAGUES?

You can easily register your colleagues using the online registration portal that you used to register yourself, or share the link with them to register directly.

Please note that you must have consent from them before sharing their personal contact details.

 

CHILDRENS POLICY

Our Events, whether physical or virtual, are principally directed at business professionals.  Due to this our Events are generally not intended for children aged 16 or under. For safety, insurance and security reasons anyone aged 16 or under, including infants will not be permitted to enter the Exhibition Halls, Meeting rooms or the Conference Sessions at the show.

'At the Show' Information

 

WILL I BE ABLE TO SIT DOWN FOR A COFFEE / MEAL?

There are plenty of food & beverage options all around ExCeL London, ranging from freshly baked pastries to a steak at The Bridge restaurant. Find out more on ExCeL's website here.

There's also a number of bars, restaurants and eateries in the local area. Take a look at our After Hours Guide.

 

IS THERE FREE WIFI AT THE VENUE?

There is free WiFi throughout the venue and access details will be available when you log on at the venue - simply follow the steps to access.

 

HOW DO I FIND MY WAY AROUND THE EVENT?

The event will have 'You are Here' boards and directional signage throughout. For all the show information, exhibitor list and floorplan, make sure to pick up your copy of the Show Dailies which will contain this year's event guide. 

 

IS THERE A CLOAKROOM AT THE VENUE?

The cloakroom will be located on the show floor near Entrance N1. You will be subject to a charge of £1 per item. We would strongly advise that you only bring the essentials as queues can be long and can cause delays.

 

HOW DOES THE MATCHMAKING SERVICE WORK?

Once registered, you will be sent login details and you can manage your meeting requests through there. Visitors and Exhibitors can both register for this service, allowing you to connect with both.

 

ARE THERE NETWORKING EVENTS AFTER THE SHOW CLOSES?

We will communicate all networking opportunities closer to the show - look out for our emails to find out all the details!

 

DOES THE VENUE HAVE DISABLED ACCESS?

ExCeL London is able to provide wheelchairs to visitors free of charge - these can be hired from both ends of the venue. Find out more on ExCeL's website here.

 

Hotel Booking Information

 

WHAT IS THE HOTEL CANCELLATION POLICY?

All reservations made before September via HotelMap - you can find out more about the Health & Safety measures taken by each of the hotels, along with their cancellation policy - visit HotelMaps now.

Health & Safety Information

 

Brand Licensing Europe is committed to the health and safety of all BLE tradeshow participants. Brand Licensing Europe will continue to monitor and follow central and local government guidelines as it relates to Covid-19. There are no Covid-19 specific entry requirements to this year’s show.

 

MASKS

It is no longer mandatory to wear a face covering in public; however, ExCeL London and Brand Licensing Europe welcomes and visitors to continue to wear one on the tradeshow floor if they choose to.

 

VENUE FACILITIES & CLEANING STANDARDS

The ventilation at ExCeL London has been increased, improving fresh air circulation in line with latest CIBSE (Chartered Institution of Building Services Engineers) guidance and recommendations. The ExCeL Cleaning Team have been trained to deliver enhanced cleaning. All touch points, as well as seating in conference and meeting areas, are regularly wiped with chlorine-based cleaning fluid. Hand sanitisers will be provided throughout the public areas of the venue.

 

TESTING

PCR Testing is available through local providers. Westfield Shopping Centre, Stratford is the closest location, for information on how to book please go directly to: https://www.expresstest.co.uk/book-a-test/testing-centres/.

Onsite participants who become symptomatic are required to discontinue in-person participation at all events and get tested for COVID-19. If the test results are positive, individuals are not permitted to continue attending the tradeshow and must follow CDC guidance on quarantine and isolation.

Still have a question?

 

Please contact our customer service team on [email protected] or call +44 (0)207 921 8166.