Frequently Asked Questions

Where & When

2024 Dates

Tuesday 24th September: 09:00 - 17:00
Wednesday 25th September: 09:00 - 17:00
Thursday 26th September: 09:00 - 16:00

Our Venue

ExCeL London
1 Western Gateway
Royal Victoria Dock
London Docklands
E16 1XL

How do I get the latest news about Brand Licensing Europe?

Register for the event to receive all the latest updates, or subscribe to our official publication, License Global, to read the most recent BLE updates - click here to see the latest releases.

How can I get to the event? Is there parking available?

Get from central London to ExCeL London with the new Elizabeth Line. With 12 trains per hour connecting the ExCeL to major stations including Farringdon (for Thameslink), Paddington (for Oxford, Reading and the South West), Liverpool Street (for Stansted and the East) and Heathrow, it's easier for you to get to Brand Licensing Europe. To find out more and explore other methods of travel, visit our Travel Information page.

For parking information visit ExCeL's website here.

I need a Visa letter to travel. How do I get one?

You can message a member of our team to learn more about applying for a Visa letter. Once registration is open, we'll have an open link for you to do so.

Event registration

Is the event free to attend?

Yes! Brand Licensing Europe is free to attend for all.

Can I register when I arrive at the venue?

We are asking all attendees and exhibitors to register and print their badge before coming to BLE. We strongly recommend that you register ahead of time, as you will be asked to register on your mobile phone at the venue which could delay access.

Do I need to print my badge at home?

All attendees and exhibitors will need to print their badge BEFORE coming to the event to help minimize queues and speed up access to the event. You will receive your badge one week before the show starts to be printed at home.

I haven't received my "print at home" badge. Can this be re-issued?

Badges will be sent one week before the event - please check your junk or spam. If you still haven't received them, please contact our customer service team at [email protected].

Can I register my colleagues?

You can easily register your colleagues using the online registration portal that you used to register yourself or share the link with them to register directly.

Please note that you must have consent from them before sharing their personal contact details.

What is your policy on bringing children to the event?

Our Events, whether physical or virtual, are principally directed at business professionals. Due to this our Events are generally not intended for children aged 16 or under. For safety, insurance and security reasons anyone aged 16 or under (including infants) will not be permitted to enter the Exhibition Halls, Meeting rooms or the Conference Sessions at the show.

"At the show" information

What options are there for food or drink at the event?

There are plenty of food & beverage options all around ExCeL London, ranging from freshly baked pastries to a steak at The Bridge restaurant. Find out more on ExCeL's website here.

There's also a number of bars, restaurants and eateries in the local area.

Is there free WiFi at the event?

There is free WiFi throughout the venue and access details will be available when you log on at the venue - simply follow the steps on your device to access.

How do I find my way around the event?

The event will have 'You are Here' boards and directional signage throughout. For all the show information, exhibitor list and floorplan, make sure to pick up your copy of the Show Dailies which will contain this year's event guide.

How do I use the online platform to book and attend meetings?

Once registered, you will be sent login details and you can manage your meeting requests through there. Visitors and Exhibitors can both register for this service, allowing you to connect with both.

Are there any networking activities after the event?

We will communicate all networking opportunities closer to the show - look out for our emails to find out all the details!

What is your policy on bringing children to the event? Does the venue have disabled access?

ExCeL London is able to provide wheelchairs to visitors free of charge - these can be hired from both ends of the venue. Find out more on ExCeL's website here.

Hotel booking / information

What is the hotel cancellation policy?

All reservations made before September via HotelMap - you can find out more about the Health & Safety measures taken by each of the hotels, along with their cancellation policy.