FREQUENTLY ASKED QUESTIONS

Where & When?

 

WHAT ARE THE NEW DATES FOR BRAND LICENSING EUROPE 2021?

Live event:

• Wednesday 17th November 2021       09:00 - 17:00
• Thursday 18th November 2021            09:00 - 17:00

• Friday 19th November 2021                  09:00 - 16:00

Online event:

• Tuesday 30th  November 
• Wednesday 1st December 2021

Registration for both formats are handled through the online registration form - click here to get your free ticket. All in-person attendees will automatically be given access to the online event. 

 

HOW WILL THE IN-PERSON AND ONLINE EVENTS WORK?

Find out more about how the events will work here.

 

HOW DO I GET THE LATEST NEWS ABOUT BRAND LICENSING EUROPE?

Register for the event to receive all the latest updates, or subscribe to our official publication, License Global, to read the most recent BLE updates - click here to see the latest releases.

 

HOW CAN I GET TO THE EVENT / WHERE IS THE BEST SPOT FOR PARKING?

ExCeL has three onsite DLR (Docklands Light Railway) stations, is 5 minutes from London City Airport and has parking for 3,070 cars. To find out more, visit our Travel Information page.

For more parking information visit ExCeL's website here.

Event Registration

 

IS THIS EVENT FREE TO ATTEND?

Yes, Brand Licensing Europe is free to attend. Register today.

 

CAN I REGISTER WHEN I ARRIVE?

We are asking all attendees and exhibitors to register and print their badge before coming to BLE to minimize contact and queues. We strongly recommend that you register ahead of time, as you will be asked to register on your mobile phone at the venue which could delay access.  You can register for free here.

 

DO I NEED TO PRINT MY BADGE AT HOME?

This year, all attendees and exhibitors will need to print their badge BEFORE coming to the event to help minimize queues and speed up access to the event. You will receive your badge 10 days before the show starts to be printed at home. 

 

I HAVEN'T RECEIVED MY 'PRINT AT HOME' BADGE, PLEASE CAN YOU RESEND?

Badges will be sent 10 days before the event - please check your junk or spam. If you still haven't received them, please contact BLE Customer Service at [email protected]

 

CAN I REGISTER MY COLLEAGUES?

You can easily register your colleagues using the online registration portal that you used to register yourself, or share the link with them to register directly.

Please note that you must have consent from them before sharing their personal contact details.

 

CAN I BRING CHILDREN TO THE EVENT?

The exhibition is a trade event, and the nature of the exhibits & our attendees reflect this. As such attendance by anyone under the age of 16 is strictly prohibited at all times; this includes build up, the open days and breakdown of the exhibition. No alternatives facilities will be provided.

'At the Show' Information

 

WHAT HEALTH AND SAFETY CHANGES WILL BE MADE AT BRAND LICENSING EUROPE 2021?

The in-person events will be organised in accordance with Informa's AllSecure enhanced health and safety standards designed to ensure all participants can attend and do business, effectively, safely and with confidence. Find out more.

 

WILL I BE ABLE TO SIT DOWN FOR A COFFEE / MEAL?

There are plenty of food & beverage options all around ExCeL London, ranging from freshly baked pastries to a steak at The Bridge restaurant. Find out more on ExCeL's website here.

There's also a number of bars, restaurants and eateries in the local area. Take a look at our After Hours Guide.

 

IS THERE FREE WIFI AT THE VENUE?

There is free WiFi throughout the venue and access details will be available when you log on at the venue - simply follow the steps to access.

 

HOW DO I FIND MY WAY AROUND THE EVENT?

The event will have 'You are Here' boards and directional signage throughout. For all the show information, exhibitor list and floorplan, make sure to pick up your copy of the Show Dailies which will contain this year's event guide. 

 

IS THERE A CLOAKROOM AT THE VENUE?

The cloakroom will be located inside the registration area in Entrance S1. You will be subject to a charge of £1 per item. We would strongly advise that you only bring the essentials as queues can be long and can cause delays, and we are advising that you minimize contact where possible. 

 

HOW DOES THE MATCHMAKING SERVICE WORK?

Once registered, you will be sent login details and you can manage your meeting requests through there. Access to the platform will open approximately 7 weeks before BLE starts (end of September). Visitors and Exhibitors can both register for this service, allowing you to connect with both.

 

ARE THERE NETWORKING EVENTS AFTER THE SHOW CLOSES?

We will communicate all networking opportunities closer to the show - look out for our emails to find out all the details!

 

DOES THE VENUE HAVE DISABLED ACCESS?

ExCeL London is able to provide wheelchairs to visitors free of charge - these can be hired from both ends of the venue. Find out more on ExCeL's website here.

Hotel Booking Information

 

WHAT IS THE HOTEL CANCELLATION POLICY?

All reservations made before September via HotelMap - you can find out more about the Health & Safety measures taken by each of the hotels, along with their cancellation policy - visit HotelMaps now.

Still have a question?

 

Please contact our customer service team on [email protected] or call +44 (0)207 921 8166.